At TOL, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit or make a purchase from our website, as well as your rights and choices regarding your personal information.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

a. Personal Information:
Contact Information: Such as your name, email address, phone number, and shipping/billing address.
Payment Information: Including your credit card or payment method details.
Order Information Details about your purchases, including products, sizes, and preferences.

b. Non-Personal Information:
Device Information: We collect data about your device, such as IP address, browser type, and operating system, to ensure website functionality.
Browsing Information: Pages visited, links clicked, and the time spent on our website.
Cookies: Small data files that are placed on your device to enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process and deliver your orders, and provide updates on your purchase.
Customer Support: To assist with inquiries, returns, and exchanges.
Marketing: With your consent, we may send promotional emails or newsletters about our products and offers.
Website Improvements: To analyze user behavior and improve our website’s functionality and user experience.
Legal Requirements: To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We work with trusted partners to process payments, deliver packages, and host our website. These partners are only permitted to use your information for the services they provide.
Compliance with Law: We may disclose your information to comply with legal obligations, such as responding to court orders or regulatory requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at hello@tropicoflinen.com

5. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to personalize your experience and improve our services. You can adjust your browser settings to refuse cookies, but doing so may limit your use of certain features on our site.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@tropicoflinen.com